At Our Travel Team our goal is to provide every client with world class customer service. Our office is open during normal business hours and you can always reach us at 1-800-789-9651. If for some reason you get a voicemail our average response time is under 15 minutes. We appreciate the stresses of travel so we wanted to do more. Every one of our clients are provided with a 1-800 number to the vendor we booked your vacation through so you truly have 24 hour customer service, 365 days of the year. Day or night we are here to help. Read more about Dream Vacation Care with Funjet vacations!
DREAM VACATION CARE FROM FUNJET VACATIONS
Complete End-to-End Service is what you receive with Funjet’s Dream Vacation Care. We’ll support you with our complete end-to-end service including professional customer support, assistance from our in-destination travel experts, and the industry’s finest “All-in-One Travel Protection” plan so you can book with confidence.
Customer Service 24/7/365
Day or night, we’re here to assist you. Our highly trained customer service team, plus over 1,000 in-destination experts, offer unparalleled customer support to ensure an enjoyable experience all the way through.
We ensure you get the experience they deserve, even if the unexpected occurs.
- In the unlikely event that a hotel cannot honor the accommodations you booked or provide an upgrade, we will ensure a comparable option is made available and give you $100 towards their next vacation.
- If a flight is cancelled prior to departure, we will preserve the vacation on other flights at the most affordable rates or provide a full refund for the entire vacation.
- In the case of airline schedule changes, we will work with the airline on your behalf to ensure all available options are explored and help you with the reservation.
Your Investment is Safe
As a member of the United States Tour Operator Association, we’re backed by the $1 Million Consumer Protection Plan.
Above and Beyond
In the face of major events impacting travel, we’ve spent millions of dollars to provide the best customer service available, including even helping in-destination travelers that were booked with other vacation companies.